POWERED/GENERAL CAMPING AREA

 

HIGH SEASON

5th June 2020 – 26 January 2021 and all long weekends and NSW school holiday periods

AT TIME OF BOOKING

To secure your booking in high season periods payment of the 1st nights’ accommodation must be made at time of booking or within 48 hours of making the booking.    

30 DAYS PRIOR

A full refund or transfer of the 1st nights’ accommodation will be given up until 30 days prior to arrival date. Only one transfer per booking is permitted. Valid for 6 months. 

UNDER 30 DAYS NOTICE

Payment is non-refundable or transferable if less than 30 days’ notice is given from date of your arrival date.

MID SEASON

26 September 2020 – 30 April 2021

UP TO 14 DAYS PRIOR

All bookings in mid-season periods require payment of the 1st nights’ accommodation to be paid at time of booking or 14 days prior to arrival.

14 DAYS PRIOR

A full refund or transfer of the 1st nights’ accommodation will be given up until 14 days prior to arrival date. Only one transfer per booking is permitted. Valid for 6 months.

UNDER 14 DAYS NOTICE

Payment is non-refundable or transferable if less than 14 days’ notice is given from date of your arrival date.

LOW SEASON

1 May 2020 – 25 September 2020

UP TO 14 DAYS PRIOR

All bookings in low season periods require payment of the 1st nights’ accommodation to be paid at time of booking or 14 days prior to arrival.

7 DAYS PRIOR

A full refund or transfer of the 1st nights’ accommodation will be given up until 7 days prior to arrival date. Only one transfer per booking is permitted. Valid for 6 months.

UNDER 7 DAYS NOTICE

Payment is non-refundable or transferable if less than 7 days’ notice is given from date of your arrival date.

 

NON-POWERED RIVERFRONT SITES

 

HIGH SEASON

19 December 2020 – 26 January 2021 and all long weekends and NSW school holiday periods

8 WEEKS PRIOR

Site surcharge must be paid in full 8 weeks prior to the arrival date.  Site surcharge is non-refundable or transferable after payment is made and or if less than 8 weeks’ notice is given.

3 WEEKS PRIOR

Payment of the 1st nights’ accommodation must be paid for all guests/family. This is non-refundable or transferable when less than 3 weeks’ notice is given. The site surcharge is non-refundable.

UNDER 3 WEEKS NOTICE

Payment is non-refundable or transferable if less than 3 weeks’ notice is given from date of your arrival date. The site surcharge is non-refundable.

MID SEASON

27 September 2019 – 30 April 2020

14 DAYS PRIOR

All bookings in mid-season periods require payment of the 1st nights’ accommodation at time of booking or 14 days prior to arrival.

14 DAYS PRIOR

A full refund or transfer of the 1st nights’ accommodation will be given up until 14 days prior to arrival date. Only one transfer per booking is permitted. Valid for 6 months.

UNDER 14 DAYS NOTICE

Payment is non-refundable or transferable if less than 7 days’ notice is given from date of your arrival date.

LOW SEASON

1 May 2020 – 26 September 2020

14 DAYS PRIOR

All bookings in low season periods require payment of the 1st nights’ accommodation at time of booking or 14 days prior to arrival.

7 DAYS PRIOR

A full refund or transfer of the 1st nights’ accommodation will be given up until 7 days prior to arrival date. Only one transfer per booking is permitted. Valid for 6 months.

UNDER 7 DAYS NOTICE

Payment is non-refundable or transferable if less than 7 days’ notice is given from date of your arrival date.

 

DAY ONLY RIVERFRONT SITES

 

AT TIME OF BOOKING

All bookings require full payment of the site fee at the time of booking. Balance is paid on arrival.

30 DAYS PRIOR

A full refund or transfer valid for 6 months will be given up to 7 days prior to arrival date.

UNDER 30 DAYS NOTICE

If booking is cancelled within 7 days no refund or transfer will be given.

GENERAL INFORMATION 
  • ALL BOOKINGS CAN BE CANCELLED WITHIN 24 HOURS OF TIME OF BOOKING AND NO CANCELLATION FEE WILL BE CHARGED, PROVIDING BOOKING IS NOT WITHIN 7 DAYS.
  • All refund requests must be made in writing. You must provide your bank account details for the refund to be processed.
  • All refunds are processed via direct deposit to your bank account and any refund monies will be issued within 10 business days.
  • If you wish to reduce your number of nights booked after the commencement of your stay with us, we regret that we are unable to refund any monies paid.
  • If you do not arrive on your reservation date your booking will be cancelled without refund or transfer.
  • We do not accept bookings from persons under the age of 18 years of age. All guests under the age of 18 must be accompanied by a responsible adult such as a parent or guardian. We reserve the right to cancel any reservation where this condition is not met.
  • We do not refund due to change of mind, inclement weather, rain, heat etc.
  • Refunds for exceptional circumstances are up to discretion of management, these must all be in writing.

CONTACT US

Percy's Place
  • Percy's Place Caravan Park
    190 Hall Street
    Pitt Town NSW 2756
  • Phone: 0428 650 065
  • Email: [email protected]